My Work

Recent work shaping enterprise products and experiences.

Spotlight Promotions Platform

Spotlight

Promotions Platform

Consolidated 17 legacy promo tools into one unified platform. Owner of Offer Creation & Management/Spotlight Intelligence.

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Pulse Events Platform

Pulse

Events Platform

Lowe's first events product featuring creation/management tools, customer-facing flows, and mobile check-in systems.

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Procision Pro Bulk Discounts

Procision

Pro Bulk Discounts

Complete workflow redesign that improved user experience metrics from SUS score of 57 to 73.5.

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QR Loyalty IDs account menu with QR code

QR Loyalty IDs

Account & Checkout Experience

Designed a mobile in-store experience for customer accounts, streamlining checkout and enabling Lowe's loyalty program.

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AI Integration Pilot

AI Pilot

Enterprise ChatGPT

Led Lowe's ChatGPT pilot program, developing usage guidelines and recommendations that shaped organizational AI adoption strategy.

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Let's Work Together

I'm always interested in discussing new opportunities and design problems.

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